Human Resources

Human Resources Consultation

If you have a specific question or need personalized assistance, call 1-877-655-3566 and press 1 to receive free human resources (HR) consultation or Access Human Resources Services online.

Please have your policy number available for easy registration.

Representatives are available from 8 a.m. to 7:30 p.m. ET to answer all of your HR questions.

This helpline can be used for personnel issues including but not limited to:

  • Harassment and discrimination
  • Corrective discipline and termination
  • Wage and hour regulations
  • Family and Medical Leave Act
  • Americans with Disabilities Act
  • Affordable Care Act

Conveniently access an online library of human resources information, forms and articles to assist you with your HR needs.

  • Submit email inquiries after hours
  • Gain advice on how best to address any human resource situation
  • Access a library of human resources, industry training, newsletters, 
    and human resource recommendations
  • Retrieve sample administrator manuals and forms
  • Access a New Hire Service Pack reference guide to assist you when bringing new employees into your organization. Acquire sample interview questions and guidelines for processing applicants, documenting interviews, checking references and completing background checks. You will also gain advice on how to process new hires and report new hires to applicable state agencies.

Access Human Resources Services >> Please have your policy number available for easy registration.

Caliper Profile

The Caliper Profile is an assessment instrument that will assist your organization in basing hiring decisions on solid, objective information and in-depth insights. With the Caliper Profile, consultants provide you with a clear, accurate picture of a candidate's strengths, limitations, motivations, and potential. These insights will help you make the right hiring decisions and determine how someone will perform in a specific role. As a policyholder, you have access to this resource at a discounted price and the Job Profiler.

Learn more about the Caliper Profile and account setup for discounted pricing >>

Develop your job descriptions around important characteristics with the online Job Profiler >>

Sales Job Profiler Worksheet >>

Human Resources Training

Recruiting & Interviewing

Learn techniques to recruit and interview with confidence with our FREE online training module. You will acquire skills necessary to select candidates who match your company values, as well as the requirements of the position. These skills are critical to ensuring your company’s success.

Register to view the Online Training Module >> 


Workers Compensation Support

If you have a question related to a Workers Compensation issue, call 1-877-655-3566 and press 2 to speak with a Workers Compensation Specialist from 8 a.m. to 7:30 p.m. Eastern to answer questions and advise you on available options. 

This helpline can be used to answer questions such as:

  • Is this workers compensation or disability?
  • What should I do when an accident occurs?
  • What are my rights as an employer if we don’t think the accident occurred?

Human Resource Management System

Customers can receive discounts of 10-25% on almost all the services Primepoint offers.

Automate... Integrate... Manage!Technology should help you spend less time focused on
day-to-day tasks and more time managing the strategic aspects of human resources and the finances of payroll. Our enterprise payroll and HR management system is a modular set of tools designed around a single source database, which means you get one integrated and customizable solution. That solution saves time and provides business intelligence that you can use to manage your business more effectively. Learn More About Our HR Management System & Request a Service Analysis >>

Pre-Termination Checklist

Use this as a guide when seeking a preliminary legal opinion from your own counsel before terminating an employee. This should aid your counsel in evaluating whether the proposed termination creates potential legal exposure and the need for additional legal advice. Download checklist >>